Privacy Policy

Sanctuary Spas is committed to protecting the privacy of our clients. This Privacy Policy outlines the types of personal information we collect, how we use and disclose it, and the measures we take to protect it. By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

 

Who we are

At Sanctuary Spas, we understand that your privacy is paramount. We are a company dedicated to providing a tranquil and rejuvenating experience for our clients, and we believe that this extends to safeguarding your personal information. Our commitment to privacy is deeply rooted in our core values, ensuring that your trust in us is never compromised. We collect only the essential information necessary to provide you with our services, such as your name, contact details, and appointment preferences. This information is treated with the utmost care and is used solely for the purposes of facilitating your spa experience, including scheduling appointments, communicating important updates, and enhancing your overall journey with us. We never sell or share your personal data with third parties, and we employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. By choosing Sanctuary Spas, you can rest assured that your privacy is our priority, allowing you to fully embrace the sanctuary of relaxation and self-care.

 

Information We Collect

We collect personal information when you book an appointment, create an account, or interact with our website or social media pages. This information may include:

* Name, address, and contact information
* Health and wellness information
* Treatment preferences
* Demographic data

 

How We Use Your Information

We use your personal information to:

* Provide and personalize our services
* Schedule and confirm appointments
* Process payments and billing
* Communicate with you about your treatments, promotions, and events
* Conduct research and improve our services
* Comply with legal and regulatory requirements

 

Disclosure of Your Information

We may disclose your personal information to:

* Employees and contractors who provide services on our behalf
* Third-party service providers who assist with payment processing, appointment reminders, and marketing
* Law enforcement or other government agencies, as required by law

 

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

* Secure storage and encryption
* Employee training and background checks
* Regular security audits

 

Your Rights

You have the following rights regarding your personal information:

* Right to access and correct your information
* Right to request deletion of your information
* Right to restrict the use of your information
* Right to withdraw consent

 

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at victoria@sanctuaryspas.co.za